Sometimes hospitals are like airplanes for me, at least in regard to reading.
One article I found both interesting and aggravating is "We Can't Handle the Truth: The Science of Why People Don't Believe Science" by Chris Mooney in the latest issue of Mother Jones, a decidedly liberal public affairs magazine.
If you got a chance, give it a read. But my reader response brain kept thinking about how much of the ideas and evidence presented in the article was related millennia ago by the ancient Greek and Roman rhetoricians, namely Isocrates, Aristotle, and Cicero, along with the modern Rhetorical Dude, Kenneth Burke.
Here are some quotation nuggets from the article for enticement:
- "We're not driven only by emotions, of course--we also reason, deliberate. But reasoning comes later, works slower--and even then, it doesn't take place in an emotional vacuum. Rather, our quick-fire emotions can set us on a course of thinking that's highly biased, especially on topics we care a great deal about."
- "In other words, when we think we're reasoning, we may instead be rationalizing."
- "In other words, people rejected the validity of a scientific source because its conclusion contradicted their deeply held views--and thus the relative risks inherent in each scenario."
- "And that undercuts the standard notion that the way to persuade people is via evidence and argument. In fact, head-on attempts to persuade can sometimes trigger a backfire effect, where people not only fail to change their minds when confronted with the facts--they may hold their wrong views more tenaciously than ever."
- "Given the power of our prior beliefs to skew how we respond to new information, one thing is becoming clear: If you want someone to accept new evidence, make sure to present it to them in a context that doesn't trigger a defensive, emotional reaction."
When I read the last statement in the article, which is near the end, my internal response was, "Well, no shit, Sherlock." But emotional and defensive reactions will happen. Some "contexts" are going to create them no matter how hard you try.
But the reason I related the classical rhetoricians above is that their treatises lay out similar injunctions and ideas about how effectively working with pathos--appeals to emotions--is crucial to persuading an audience to your cause, your ideas, and your evidence.
What the old Greek and Roman guys also point out in their tomes is that pathos just isn't about emotions. On a more complex and realistic level, pathos represents an audience's values, assumptions, and beliefs. And as Aristotle relates, the consummate rhetorician--or "persuader" in Dubyian terms--creates trust and belief in what's he or she is saying. From the Greek, pistis can be translated as trust, belief, or reliability. And a persuader must create pistis to be successful.
But back to pathos relating to beliefs and assumptions. As the Mother Jones article intimates and as we have seen via examples in politics and elsewhere, you can give folks the exact same evidence, facts, studies, and data, but they'll come to very different conclusions as to what should or should not be done based on their core beliefs, assumptions, and values that pertain to how governments should work, what constitutes "life," how men should act, what "feminism" means, et al.
For me, the reality that some people--whether they are right-wingers, Marxists, pro-life Democrats, Birthers, etc.-- cannot and will not be persuaded by strong evidence calls up the concept of Burke's terministic screens and how people have interpreted what he has to say about them.
I've always thought of Burke's terministic screens as a set of beliefs, values, and assumptions about the world--mediated by language--that act as almost a protective field around one's mind that lets in ideas and evidence that the "symbol-using animal" (Burke's definition of humans) will let persuade him or her. The "bad" ideas and evidence, well, they just bounce off our screens because we don't like what they're selling. We can't rationalize the way we want to.
However, I don't think the points brought up in the article or the rhetoricians' ideas about pathos and terministic screens mean that we can't persuade people.
We can.
We can do so if we use language and actions that cohere with and connect to shared beliefs and assumptions about whatever we're talking about. Or, to put things more succinctly, good arguments begin in agreement.
The Rhetorical Dude abides. He wants identification to precede persuasion.